A bulk process is any action that could be performed to more than 1 record at a single time, including all emails and exports.
Access the Bulk Jobs page by following these steps:
Click on the Hamburger Navigation menu button in the top right corner of any Groupdesk page
Select Bulk Jobsfrom the menu that opens on the left side of your screen
To view the most recent Jobs, sort the page by Date Created
Status of your request
You can view the status of each request (Created / Started / Finished) while the system is completing the action.
Errors
Sometimes when processing a request the system will fail and cause an error to be shown. Errors will provide you with the reason for the error and (if applicable) a link to the record that had the error. This will allow you to fix the record and attempt the update again.
SCHEDULE_INVALID – There is something incorrect about the booking payment schedule
UNSUPPORTED_OPERATION – Part of the request is invalid
INVALID_ROOMING_INPUT – There is something about the rooming request that is invalid
No customer found with given email – We could not connect to the payment gateway correctly
There are more errors that could appear for your request. If you have any questions, please reach out through Intercom.